.faq-item {
  border-left: 1em solid #f5f5f5;
  position: relative;
  margin: 0 0 2em 6em;
  padding: 1em;
}

.faq-item::before {
  position: absolute;
  top: 34px;
  left: -1.3em;
  font-size: 4rem;
  color: #009cde;
  font-weight: 700;
  background: none;
  content: '?';
}

.faq-name {
  font-weight: bold;
  font-size: 21px;
  margin-bottom: 20px;
}

@media (max-width: 740px) {
  .faq-item::before {
    left: -0.9em;
  }

  .faq-item {
    margin: 0 0 2em 3em;
  }
}

@media (max-width: 400px) {
  .faq-item::before {
    left: -0.5em;
    top: 25px;
    font-size: 3em;
  }

  .faq-item {
    border-left: none;
    padding-right: 0;
    margin: 0 0 2em 10px;
  }
}